Salem Electric Announces Lobby Closure and Temporary Suspension of Disconnects and Late Fees
March 18, 2020
March 18, 2020
Salem Electric Announces Lobby Closure and Temporary Suspension of Disconnects and Late FeesContact Person: Britni Davidson, Member Services Manager
Email: Davidson@salemelectric.com Phone: (503) 362-3601
For Immediate Release
Salem Electric is closely monitoring information from the Centers for Disease Control (CDC), and federal, state, and local agencies regarding the Coronavirus (COVID-19). For the health and safety of the communities we serve, Salem Electric has temporarily closed the office lobby to the public until further notice. Representatives are still available by phone or email during regular business hours.
To further support members impacted by COVID-19, Salem Electric is temporarily suspending late fees and disconnects. If a member is having difficulty paying their bill in full or on time, we encourage them to contact us at 503-362-3601 to set up a payment plan. Those who need additional financial assistance may qualify for our Winter Heating Assistance Program. To learn more visit SalemElectric.com.
We are committed to delivering safe and reliable electric service to our members. As we respond to the COVID-19 pandemic, we are focused on maintaining a healthy workforce so that we can provide the reliability and service members expect. We will continue to keep members updated of any changes through Facebook and our website, SalemElectric.com.
633 7TH STREET NW / PO BOX 5588 / SALEM, OREGON 97304-0055 / 503-362-3601 / FAX 503-371-2956
Britni Davidson-Cruickshank, Member Services Manager