First Interstate Bank is hiring for a full time teller position
To provide superior banking services to customers in a professional manner. Provide the customer and potential customer with a clear understanding of the technical aspects and benefits of products and services offered. Expand the customer base through successful selling
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
Expand customer base through in-depth knowledge of retail services, products and selling techniques
Recognizes selling opportunities and effectively cross-sells bank products and services
Follows up on sales opportunities/prospects/refers prospect to appropriate department, such as Trust
Acknowledges customer complaints and follows up on complaints and ensures customer satisfaction
Process all financial transactions in an accurate and timely manner, accepts deposits and loan payments
Redeems/settles/issues cashier checks, money orders and gift/travel cards
Processes branch capture, credit card, mortgage payments
Handles balance inquiries and resolves problems
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or General Education Degree (GED) required. Customer Service experience preferred; cash handling experience
preferred; working knowledge of Microsoft Suite products preferred.